This policy aims to provide a means to employees, or residents, or their relatives to raise concerns and receive feedback on any matter or incident which occurs in the Care Home.
It is important to be able to raise concerns about anything at all, in a confidential manner.
Delivery of your purchase
Item on this site are delivered by means of a digital download. Once you purchase an item, the item is placed in your account area under your list of purchased documents. All purchased items can be downloaded from this area.
For further information and help please refer to our help area or contact us with your query.