A GRATEFUL Stourport couple have heaped praise on NHS staff who helped save her life after she was rushed int for emergency treatment.
Jennie Abbotts was taken ill after spending a day with her husband Rob and their grand-daughter Charley Belle on February 22 during the half-term break.
She suffered chronic stomach pains and vomiting and when her condition deteriorated, she was rushed to hospital where she underwent a laparotomy to sort out her twisted bowels – a repeat of a previous condition she had 20 years ago.
But she said the immediate response and dedicated care she received from the 111 NHS helpline, Primary Care at Kidderminster Hospital, paramedics from Dudley and finally Worcestershire Royal are what kept her alive.
She is now recovering at home and, in the week thousands took to London streets in a march to support the NHS, the couple – who have two children each from previous marriages and six grand-children – wanted to give their heartfelt thanks for the support they received.
Mrs Abbotts, a 67-year-old retired Wyre Forest District Council PA, said: “The consultant said had Rob not called for help and had they not operated as quickly then I wouldn’t be here today.
“All the staff were incredible. Firstly, the 111 helpline operator helped ensure I got seen at Kidderminster immediately before Dudley paramedics rushed me to Worcester.
“There is so much negativity about the Royal but I think they are all marvellous. The care was unbelievable. It was a frightening time for us but they were reassuring.
“They are under so much pressure but still did a magnificent, professional job. Of course, the NHS could do with more funding and they would deserve every penny.”
Retired butcher Mr Abbots, aged 66, added: “I just want to thank them all for everything they did. The nurses are modest and say it’s just what they do but they are incredible.”
A spokesman for Worcestershire Acute Hospitals NHS Trust said: “We’re delighted to hear Mrs Abbotts had a positive experience at Worcestershire Royal Hospital.
“This case is a great example of NHS organisations working together to deliver efficient and effective care.
“As a Trust we are always pleased to receive positive feedback – which we will share with the staff involved in Mrs Abbotts’ care – and we wish her well in her recovery.”
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