Quality Assurance Participation Strategy Policy



Ref: PL0261

Quality Management Participation Strategy Policy

Participation means working together, and making sure that everyone who has an interest or who has a stake in the Care Home is able to influence the way in which the services are delivered as well as influencing the development of services. This document outlines a specific policy on how the Care Home will engage with residents, relatives, staff and stakeholders in order to measure and review its performance and management processes.

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